Millat Social Organization

Payments & Refunds​

Millat Social Organization is committed to transparency and accountability in all donations received. This Refund & Cancellation Policy outlines the terms under which donations made to our organization may be refunded.

1. 🎯 Nature of Donations

All donations made to Millat Social Organization are voluntary contributions towards our charitable initiatives, including:

  • Medical support
  • Educational programs
  • Hunger relief and food distribution
  • Other humanitarian activities

Once a donation is made, it is generally non-refundable, as the funds are immediately allocated towards our ongoing projects.

2. 🔁 Refund Eligibility

Refunds may be considered only under the following circumstances:

  • Duplicate donation transactions
  • Incorrect donation amount entered due to technical error
  • Unauthorized or fraudulent transaction (subject to verification)

All refund requests will be reviewed on a case-by-case basis.

3. ⏳ Refund Request Timeline
  • Refund requests must be submitted within 7 days of the transaction date
  • Requests received after this period may not be eligible for a refund
4. 📩 Refund Request Process

To request a refund, please contact us on the email Milatsocialorganization@gmail.com with the following details:

  • Full Name
  • Email Address
  • Transaction ID
  • Donation Amount
  • Reason for refund request
5. 💳 Refund Processing
  • Approved refunds will be processed within 7–10 working days
  • The amount will be credited back to the original payment method used during donation
  • Refund timelines may vary depending on your bank or payment provider

All payments are securely processed via Razorpay.

6. ❌ Cancellation Policy
  • Once a donation is successfully made, it cannot be cancelled
  • However, eligible refund requests (as mentioned above) may still be considered
7. ⚖️ Disputes

If you believe a transaction was made without your consent, please contact us immediately. We will investigate the matter in coordination with Razorpay and relevant authorities if required.

8. 📌 Policy Updates

Millat Social Organization reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page with the revised effective date.

9. 📞 Contact Information

For any refund-related queries, please contact:

Millat Social Organization
Email: Milatsocialorganization@gmail.com
Phone: +91 77090 07756